Privacy & Cookies Policy
1. Commitment to Your Privacy
At Dubai Luxury Brands, we respect your privacy and are committed to protecting your personal information. Any data we collect—such as your name, contact details, shipping address, and payment information—is used solely to process your orders, improve your shopping experience, and provide personalized service.
2. Information We Collect
We collect information you provide directly to us when creating an account, making a purchase, subscribing to our newsletter, or contacting customer support. We also automatically collect certain device and browsing information through cookies and similar technologies.
3. How We Use Your Information
- To process and fulfill your orders, including delivery and payment processing.
- To communicate with you regarding your orders, updates, and customer support requests.
- To send promotional communications and newsletters, if you have opted in.
- To monitor, secure, and improve our website performance and shopping experience.
4. Information Sharing & Security
We never sell, rent, or trade your personal details with third parties. We only share information with trusted service providers necessary to fulfill your order (e.g., payment gateways and courier partners). All transactions are encrypted and processed securely.
5. Cookies & Tracking Technologies
By continuing to use our website, you consent to our use of cookies in accordance with your privacy preferences. You can customize or withdraw consent for non-essential cookies at any time via our Cookie Settings banner.
6. Account Deletion & Your Data Rights
You have the right to request access to, correction of, or permanent deletion of your account and personal data.
- Mobile App: If you are using our Android app, you can delete your account directly inside the app by going to Account Details / Edit Account and tapping Delete Account.
- Web & General Requests: You can also request complete account and data deletion by sending an email to contact@dubailuxurybrands.com. Upon verification, we will permanently delete your account and personal details in accordance with applicable laws.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our support team at contact@dubailuxurybrands.com.
